Want to cancel Now TV? You’ll need to end your subscription on the same platform you used to sign up, so if you subscribed on an iPhone or iPad and you’re paying for your Now Cinema Pass, Now Entertainment Pass or Now Sports Pass through the credit card linked to your Apple ID, you’ll need to cancel through the App Store.
Meanwhile, customers who subscribed to Now TV through the service’s website using their credit or debit card, can cancel from there. Those who receive access through a third-party like a cellular carrier will need to contact them and request they end the membership. Here’s how to cancel Now TV from any device in under two minutes.
- Head over to the Now TV website and log in to your account.
- Click the 'My Account' button in the top right-hand corner.
- Select 'Passes & Vouchers from the drop-down menu.
- Click on Cancel Pass next to the subscription you wish to end.
- Provide a reason for canceling then confirm the cancellation.
How to Cancel Now TV on iPad or iPhone
- Open the Settings application on your device.
- Click your name at the top of the screen.
- Select the Subscriptions item from the list of options.
- Locate and select Now TV, then click ‘Cancel Subscription.’
Subscribed to Now TV on iPad or iPhone? You probably used the App Store to set up the membership. If that’s the case, you’ll need to cancel it via your Apple ID. This can be done using any device signed in to your Apple ID, like an iPad, iPhone or Mac. You can check to see by visiting Subscriptions in Settings on your handset.
You’ll be able to continue to access your subscription until it’s due to renew, so if your renewal date is October 22 12 and you cancel on October 11, you’ll be able to use it until October 22, when it will automatically terminate and access will be restricted. The renewal date will be at the bottom of the screen before you click cancel at Step 4.
How to Cancel Now TV on an Android Device
- Head into the Google Play Store, and click your Profile.
- Select Payments and Subscriptions from the menu.
- Locate and select Now TV, and click Manage.
- Click on ‘Cancel Subscription’, and confirm the cancellation.
If you initiated your Now TV membership on Android and use the Play Store to process your payment, you’ll need to cancel it in there. This can be done in a few taps: Tap the profile icon in the top-right, followed by Payments & Subscriptions, then locate and cancel it. Your subscription then won’t renew on the renewal date.
Can’t Cancel Now TV? One Last Thing to Try
If all else fails, contact Now TV and let them know you’ve been trying to cancel your account, but to no avail. Tell them the date you first attempted to cancel, and that you haven’t used the service since. This will increase your chances of receiving a refund should the cancelation not be processed until the renewal date.
Now TV Cancellation FAQs
Have some burning questions about how to cancel Now TV? We may have the answer below.
Is Now TV Hard to Cancel?
Now TV is easy to cancel, provided you remember how you signed up. You’ll need to cancel your membership using the same method, so if you used a credit card and a laptop, you’d cancel it on the Now TV website. If you subscribed using an iPhone or iPad through the App Store, you’d cancel through that and not the website.
Can You Cancel Now TV at Any Time?
You can cancel Now TV at any time. You’ll then be able to continue using your membership up until the renewal date, so if you cancel on the 10th and it was due to renew on the 12th, you can continue streaming for a couple more days. Cancel on the renewal date itself, however, and it won’t take effect until the following month.
Can You Cancel Now TV During a Free Trial?
You can cancel Now TV as soon as you’ve started your free trial, and you’ll still be able to continue streaming up until it’s set to end.
Can You Cancel Now TV and Get a Refund?
Like most subscription services, Now TV doesn’t offer a refund to customers who cancel their membership — most of the time. However, if you haven’t used the service since the last billing cycle, or if you subscribed by accident and haven’t used it at all, you may be able to receive one by explaining the situation to customer support.
Is There a Phone Number to Call to Cancel Now TV?
While you can cancel Now TV online, there is also a phone number that you can call to speak to a customer advisor and request they cancel your subscription. If you want to cancel Now TV over the phone, you’ll need to head over to its Help Portal and follow the required to set up a call, starting with selecting what the call is about.